With Messenger
Turn conversation into customer layalty
Live Agent support
Offer live agent support in a convenient channel
that many customers use every day
Powerful Automation
Provide immediate answers to your
customers’ most common questions — helping
increase satisfaction and containment
rates
Drive sales through conversation
Combine the personal service of in-store shopping with the convenience of
shopping online.
Messenger supports product
catalogue integrations, receipts
and shipping updates,
back-in-stock alerts and other
rich features to power your
commerce experience
Messaging can offer a
concierge-like experience that
makes people feel cared for,
creating a sense of connection
that can lead to loyalty
Messenger doesn’t just drive sales
in the moment, it connects people
and businesses in a persistent
channel that enables follow-up
and re engagement
Show customers that you care
Messenger into a customer service strategy allows customers to communicate with your
business on their terms. No more waiting on hold or keeping website windows open. And
the conversation stays in Messenger, an easily accessible spot for questions and
re-engagement.
Enable transactions
Messenger can provide the in-store experience of speaking to a salesperson with the
convenience of shopping online. Respond to enquiries and recommend relevant products to
build trust in your business and drive more sales.
Drive awareness
Building an experience on Messenger can help get your business, product, or service in front of more people. Whether you're launching a new product or driving awareness, conversation creates a meaningful connection with your business.
Acquire customers
Messenger helps you to simplify customer acquisition by providing a direct, conversational way for people to take action where they already spend their time.
